Frequently Asked Questions
Here, you will find some of the most frequent questions. We decided to make it easier for you to browse at your leisure regarding our renters policy and process.
(You Drive!) Indicates the requirements for the vehicles that we allow you to drive!
Chauffeur Driven Clients have NO age limit, but we do require renter to be 21yrs of age or older to reserve our vehicles. Cars that you can drive, we require renter to be 25yrs of age or older.
Mileage - (You Drive!)
Vehicles include 50 to 100 miles per day.
A surcharge of $1.00 & up is added for every mile over the daily allowance.
A proof of full coverage insurance is required for all rentals. Must provide agency name, policy number and agent name.
Major credit cards, debit card or cash sorry No Checks. Bill Me Later by PayPal is excepted which is subject to credit approval. The LAVISH Store has NO ability to approve your application submitted.
Chauffeur Driven Tours
Rates are based on 8hr. Day rental.
We are unable to drive hours above a 10hr. Day. Any hours beyond 8hrs. will be subject to an hourly rate that will be charged back to your credit card.
Reservation (You Drive!)
Reservations are submitted online by selecting vehicle, rental dates and pick up time. Please have your driver license & insurance and credit card information available. You will
receive a email confirmation.
When a reservation is submitted online the vehicle is assigned to renter and taken off availability list.
(SHIPPING RELATED FAQ's)
Delivery and Reserving Shipper.
If your vehicle has been reserved and shipper has confirmed delivery to ship your vehicle, NO REFUNDS ON THE SHIPPING RATE.
If your vehicle is in transit to you, malfunction of any sort, we will send another vehicle with same equalized value or a courtesy upgrade (Which ever vehicle available).
Additional drivers are not allowed.
Vehicles pick ups and delivery.
Vehicles can be picked up from the posted location. We also offer delivery to hotels, residence, commercial offices, airports or any specified location in the state for a specified quoted fee.
Smoking in vehicles.
Smoking is not allowed in our vehicles.
A cleaning fee will be charged if vehicle is smoked in. NO RED WINE
Accidents and breakdown.
If accidents occurs or a vehicle breaks down, contact our office and we will assist you in any way possible.
If any malfunction before or during your reserved tour, we will provide you with a vehicle of the same equalized value or an courtesy upgrade (Which ever vehicle is available).
Out of state rentals
Vehicles are not allowed out of state without expressed written consent from The LAVISH Store for (You Drive! Renters) If the renter requests the chauffeur to drive out of state, a shipping fee will be charged for out of state or long distance trip.
After the vehicle of choice is reserved by submitting your Non Refundable Reservation Fee, the refundable balance is to paid in full 1 week prior to your event date. This payment is REFUNDABLE for any reason if a cancellation is requested by the renter up to 48hrs prior to event date(NON REFUNDABLE). If the Lavish Store cancels for any given reason, we will upgrade the renter to a comparable vehicle.
(You Drive) Service Vehicles